Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Retail Ready ("we," "us," or "our") operates retailready.shop (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services.
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada. By using our Website, you consent to the practices described in this Privacy Policy.
We collect personal information that you voluntarily provide when you:
This information may include: name, email address, phone number, company name, job title, business information, and any other information you choose to provide.
When you visit our Website, we may automatically collect certain technical information, including:
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.
We use your personal information for the following purposes:
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our Website, conducting business, or providing services (e.g., email marketing platforms, scheduling tools like Calendly, website hosting). These providers are contractually obligated to protect your information and use it only for specified purposes.
We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety, or that of others.
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
We may share information with third parties when you have provided explicit consent.
Under Canadian privacy law, you have the following rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive information about how we use it.
You may request that we correct any inaccurate or incomplete personal information we hold about you.
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. This may limit our ability to provide certain services.
You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or by contacting us directly.
If you believe we have not complied with applicable privacy laws, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days, as required by PIPEDA.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on:
When personal information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
SSL/TLS encryption for data transmission
Limited access to authorized personnel only
Protected databases and secure hosting
Ongoing security assessments and updates
However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your personal information may be stored and processed in Canada, the United States, or other countries where our service providers operate. These countries may have data protection laws that differ from those in Canada.
When we transfer personal information outside of Canada, we take steps to ensure that your information receives an appropriate level of protection, such as through contractual agreements with service providers that require them to protect your personal information in accordance with applicable laws.
Our Website may contain links to third-party websites or integrate with third-party services (such as Calendly for scheduling, LinkedIn for social media, or other business tools). We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party websites or services before providing your personal information to them.
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. If we make material changes, we will provide notice through our Website or by other means as appropriate.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email:
[email protected]Website:
retailready.shopNote: We are committed to responding to privacy-related inquiries and requests in accordance with PIPEDA requirements. We will acknowledge receipt of your request within a reasonable timeframe and provide a substantive response within 30 days, or inform you if we need additional time.
We take your privacy seriously and are committed to protecting your personal information in compliance with Canadian privacy laws. By using our Website, you acknowledge that you have read and understood this Privacy Policy.